This policy explains how who-called-me.uk collects, uses and protects information when you use our free reverse phone number lookup service. We are committed to being transparent about our practices.

1. Who We Are

who-called-me.uk is a free UK reverse phone number lookup service. Our site allows visitors to search for information about UK telephone numbers and submit community reports about calls they have received. We operate under UK data protection law including the UK GDPR and the Data Protection Act 2018.

2. What Information We Collect

We collect minimal information. When you use our site, we may collect:

We do not ask for or collect your name, email address, or any contact information unless you choose to contact us directly.

3. How We Use Your Information

The information we collect is used to:

We do not sell your personal data to third parties. We do not use your data for advertising profiling.

4. Community Reports

When you submit a report about a phone number, the content of that report (your description and rating) is published publicly on our site. Please do not include personal information about yourself or others in reports. Reports submitted in good faith about scam or nuisance calls are legitimate under UK law as matters of public interest.

5. Cookies

We use essential cookies to make the site work and analytics cookies to understand usage. We do not use advertising or tracking cookies that follow you across other websites. You can manage cookie preferences in your browser settings. See our Cookie Policy for full details.

6. Third-Party Services

We use a small number of trusted third-party services including Google Analytics for site usage statistics. These services may set their own cookies. We have data processing agreements with these providers as required by UK GDPR.

7. Data Retention

Server logs are retained for up to 90 days. Community reports are retained indefinitely as they form a public-interest record of call activity. You can request removal of a specific report by contacting us if you believe it contains inaccurate or unfairly personal information.

8. Your Rights

Under UK GDPR you have the right to access, correct or request deletion of personal data we hold about you. You also have the right to object to processing and to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Contact

For privacy-related queries, please use our contact page. We aim to respond within 14 working days.

10. Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page shows when it was last revised. Continued use of the site after any changes constitutes acceptance of the updated policy.